iamambi terms - Ambience Malls

iamambi Loyalty program Terms & Conditions


  • Open to individuals aged 18 or above.
  • Member’s mobile phone number would be his/her unique identification number for the membership.
  • All details (Registration Home Page) are mandatory for registration in the program.
  • Maximum issue of vouchers will of Rs 10,000 in a day for a particular customer and any customer can avail maximum vouchers of Rs. 4000 of single Brand in a month.
  • The customer needs to show / send bills latest of last 7 days. Bill prior 7 days will not be considered.
  • Upon successful registration to the AMBIENCE PRIVILEGES, members accept that the membership is governed by these term & conditions and may be amended from time to time.
  • There is no membership fee for registration to AMBIENCE PRIVILEGES.
  • Members will be entitled to up to 100 bonus points at the time of registration.
  • Member, who has shared their date of birth and anniversary at the time of registration, will also be rewarded 100 bonus points on their birthday and anniversary.
  • A minimum of 500 points or according to denomination of vouchers will be required for redemption and once the vouchers have been issued by concierge will not be taken back in any manner.
  • AMBIENCE PRIVILEGES will not be held responsible for any terms & conditions issued by stores.
  • There will be exciting redemption offers for reward points on a time to time basis. Current program structure is tier based and the customer will be upgraded to tiers based on cumulative purchase.
  • Members can earn or redeem their points at any outlet at Ambience Mall Vasant Kunj or Gurgaon. Except on Automobile and Jewelry purchase.
  • Customers can earn 3% points only on shopping done at watch stores irrespective of tier they belong to.
  • Customers can earn 2% points only on shopping done at grocery, jewelry and electronic stores irrespective of tier they belong to.
  • The validity of points accumulated in any calendar year shall be one year from the date of earning the points (e.g. Points earned in Jan 2016 expire by Jan 2017 and points earned in Feb 2017 expire by Feb 2018).
  • From the date of booking, each voucher has to be collected within 3 days. After 3 days, the vouchers will be cancelled any time.
  • The points accumulated cannot be carried forward to the next cycle.
  • Periodic updates on the number of ‘points accumulated’ and ‘points nearing expiry’ shall be sent to members on their mobile numbers through text messages.
  • The membership points, benefits and privileges are non-transferable and may only be used by the member.
  • The member shall present his AMBIENCE PRIVILEGES membership acceptance messages for all transactions and activities including but not limited to points accumulation, redemptions and discounts.
  • AMBIENCE PRIVILEGES will not be held responsible for any transactions made on a lost or stolen membership.
  • AMBIENCE PRIVILEGES management reserves the right to cancel the membership or to cancel or amend any provision offered as part of the AMBIENCE PRIVILEGES at any time without prior notice.
  • All points accumulated will be credited to the member’s AMBIENCE PRIVILEGES account at the time of billing unless the system is down, in which case updating will be done when the system is available in working condition.
  • AMBIENCE PRIVILEGES shall not be liable for points which were accumulated inaccurately as a result of technical malfunctions, operator fault, member misconduct or any reason beyond the control of AMBIENCE PRIVILEGES.
  • The use of the privileges and associated benefits are deemed to be and acceptance of AMBIENCE PRIVILEGES terms and conditions.
  • The management reserves the right to terminate the membership with all points forfeited with prior notice. if the member:- Breaches any membership terms and conditions . Behaves in an unruly manner while in AMBIENCE PRIVILEGES premises.
  • AMBIENCE PRIVILEGES reserves the right to amend benefits and privileges, terms & conditions of this agreement and AMBIENCE PRIVILEGES benefits from time to time without prior notice. The decision of management shall be final and conclusive in the event of any dispute.
  • Member can redeem the points either by shopping at the store or by means of gift vouchers.
  • Points accumulated in members AMBIENCE PRIVILEGES account will be rounded off to the available vouchers denominations ( subject to eligibility ).The balance points will be left and will be carried forward to his/ her AMBIENCE PRIVILEGES account. Subject to its validity.
  • Members can check for their points balance at the information desk.
  • Membership constitutes permission for AMBIENCE PRIVILEGES to use the customer’s name and comments for promotional purposes in any media without any compensation whatsoever.
  • AMBIENCE PRIVILEGES does not make any representation or warranty as to quality or suitability of the gifts/ rewards in any manner.
  • AMBIENCE PRIVILEGES shall not be liable for any loss over damage whatsoever that may be suffered or any personal injury that may be caused as a result of participation in the program or using the points/gift/rewards.
  • Purchase in the name of firms or any third parties will not be entitled for membership.
  • Points of different members cannot be clubbed.
  • AMBIENCE PRIVILEGES stores / mall management employees and their immediate relatives are not eligible to participate in the AMBIENCE PRIVILEGES loyalty program.
  • AMBIENCE PRIVILEGES assures complete privacy of your personal data and your mobile number. It will not be shared with anyone without permission.
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